1. How do I care for my items?
You can find care instructions on each of your items.  If you need any extra assistance, please feel free to reach out!    
2. Do you offer refunds and exchanges?
Yes - we now offer credit note for change of mind/incorrect size! Our customers satisfaction is our number 1 priority. We want you to absolutely love your items, have the correct fit and be confident in your purchases with us. Please refer to our "Returns" page for more information. 
3. OOPS! I have entered the wrong address?
Please email us straight away if you have entered any of your details incorrectly so that we can try to alter them for you.  Please include your full name and order number with the email.
IF your order has been processed and shipped prior to us being able to help you, then the address change is out of our control. You will need to redirect your order through the Australia Post website. We do not take any responsibility for incorrectly typed addresses.
So please double check your details before ordering! 
PLEASE NOTE | IF your parcel is returned to us due to an incorrect address provided by the customer OR your order is unclaimed and is returned back to us, the cost to resend your parcel back to you is the responsibility of the customer. 
4. Do you ship internationally?
YES! Please refer to our "shipping information" for time frames on shipping.
We are in no way responsible for any import or duty taxes imposed by your country. Please check these charges before placing your order. 
5. Can I add items to my order or change my order?
If we have not processed and shipped your order, we are happy to help you out with changes to your order but please email us straight away! Our response time is a lot quicker via email and we will always try our hardest to get to it prior to your order being processed.
Unfortunately if your order has been processed/shipping we are not able to make any changes to orders. However, you are more than welcome to place another order!  We thank you for your understanding in this. 
PLEASE NOTE | We try to display all of our items as accurately as possible. However, we cannot guarantee that the colours and patterns will be exactly as they appear on the website. Please email us if you would like any clarification on an item regarding sizing or colours, we are more than happy to help you with your purchase!