Pre-Order Updates & FAQs

Pre-Orders Update - Last updated 2.9.25

Edit 03 Pre Order items - Early September
Items in production, on track to start shipping early-mid September. 

Ribbed Essentials Pre Order items - Mid September
Items in production, on track to start shipping mid September as per order confirmation.

Christmas PJs Pre Order items - Late November
Items in production, on track to start shipping Late November as per order confirmation.

PRE-ORDER FAQs

1. All Pre-Orders are final + non-refundable

2. We cannot split any pre-orders. If you purchase any "in stock" items alongside "pre-order" items, your order will be shipped once all stock has arrived.
If you don't want to wait for the pre-order stock to arrive, please place two seperate orders.

3. Pre-Order turn around time will be advised when placing your order in the variant description as well as your order confirmation. If you are unsure of the time frame, please email our customer service team at hello@ziggylou.com.au and they will be able to advise you further

4. We reserve the right to cancel any pre-orders if we are unable to meet our MOQ for ordering. Orders will be refunded in full for any cancellations on our behalf