Help center
Frequently asked questions
Here are the updates for all our current pre-orders. Looking to get in touch or have other questions not listed? Contact us here
Help center
Frequently asked questions
Here are the updates for all our current pre-orders. Looking to get in touch or have other questions not listed? Contact us here
Items in production
Orders due to start shipping from October 31st
Please note these items have been delayed and are now due to start shipping Early-Mid November.
Please choose carefully and reach out before placing your order if you are unsure on anything.
If you purchase both together, your order will be shipped in it's entirety once all items have arrived. To avoid delays, please place separate orders for in-stock items as these cannot be split.
If you’re unsure of the timeframe, please read the above updates or contact our customer service team athello@ziggylou.com.aufor assistance.
We will always do our best to provide the most accurate timeframes for all pre orders. We do not offer refunds for delays caused by factors beyond our control, such as shipping or production delays. By purchasing a pre order item, you acknowledge that delivery timelines are estimates and there is a small possibility your order may take longer than expected. We will update this page with any delays as soon as we know.
We reserve the right to cancel any pre-orders if we are unable to meet our minimum order quantity (MOQ). In this case, a full refund will be issued.
Checkout+
Free returns and Shipping Protection for $3.99.
Free returns
Not sure on sizing? Send it back and we'll cover your return shipping.
Shipping Protection
If your parcel is lost or stolen in transit, let us know within 14 days and we'll credit or replace it.
Returns must meet our Returns Policy. By choosing Checkout+ you agree to our Customer Terms and Conditions.