PRE ORDER UPDATES AND FAQs
EARLY SEPTEMBER PRE ORDER
Items have been shipped
- Beanie | Milk
- Blanket | Honey, Lola
- Bodysuit | Olive
- Classic Knit Romper | Lola & Penny
- Headband | Flora, Freya, Lila, Lola (Plum) & Lola (Thea)
- Winter Playsuit | Valley & Aurora
- Zali Pants | Onyx
Items delayed - due to start shipping from 19th September
- Bodysuit | Lola
- Canvas Pants | Scorpion & Thea
- Ribbed Top | Lola
- Signature Tee | Plum
- Tee | Charcoal (Kids)
MID SEPTEMBER PRE ORDER
Items due to start shipping from 19th September
- Bodysuit | Chocolate & Freya
- Leggings | Chocolate & Freya
- Ribbed Top | Freya
LATE SEPTEMBER PRE ORDER
Items in production – due to start shipping mid-late September
- Beanie | Boedi & Storm
- Blanket | Boedi
- Classic Knit Romper | Boedi & Storm
LATE OCTOBER PRE ORDER
Items in production – on track to start shipping Late October
- Beanie | Aero Fleck
- Blanket | Aero Fleck
- Bodysuit | Aero Fleck
- Leggings | Aero Fleck
EARLY NOVEMBER PRE ORDER
Items in production – on track to start shipping Early November
- Bloomers | Juno
- Bloomers | Mabel
- Bows | Lula
- Headband | Lula
- Leni Playsuit | Juno
- Leni Playsuit | Ryder
- Ribbed Bike Shorts | Mabel
- Ribbed Tee | Mabel
- Shorts | Juno
- Shorts | Ryder
- Signature Tee | Camelia
- Signature Tee | Coaster (Kids & Womens)
- Signature Tee | Cobalt
- Summer Ribbed Bodysuit | Juno
- Tee | Juno
EARLY NOVEMBER PRE ORDER
Items in production – on track to start shipping Early November
- Bows | Flossy
- Frill Bloomers | Flossy
- Frill Pants | Flossy
- Millie Singlet | Flossy
- Pants | Mabel
- Playsuit | Vivid
- Shorts | Tango (Kids & Womens)
- Shorts | Vivid
- Tee | Carnival
- Tee | Fairy Floss
LATE NOVEMBER PRE ORDER
Items in production – on track to start shipping Late
November
- Christmas PJs | Kids, Men’s & Women’s
1. All pre-orders are final and non-refundable for change of mind.
Please choose carefully and reach out before placing your order if you are unsure on anything.
2. Orders cannot be split if they include both pre-order and in-stock items.
If you purchase both together, your order will be shipped once all items have arrived. To avoid delays, please place separate orders for in-stock items.
3. Estimated turnaround times for pre-orders are provided in the variant description and in your order
confirmation.
If you’re unsure of the timeframe, please contact our customer service team at hello@ziggylou.com.au for assistance.
4. Delays outside our control
We will always do our best to provide the most accurate timeframes for all pre orders. We do not offer refunds for delays caused by factors beyond our control, such as shipping or production delays. By purchasing a pre order item, you acknowledge that delivery timelines are estimates and there is a small possibility your order may take longer than expected. We will update this page with any delays as soon as we know.
5. Cancellation by us
We reserve the right to cancel any pre-orders if we are unable to meet our minimum order quantity (MOQ). In this case, a full refund will be issued.
Contact us
If you have any futher questions, please reach out to our customer service team on "hello@ziggylou.com.au"