Rewards Program

How Our Rewards Program Works:
Our rewards program is all about earning points with your purchases, and you can then exchange those points for store credit. Here's how it works:

Accumulate Points: With each purchase you make, you collect points. The more you shop, the more points you earn! Please note that Shipping & Gift Cards will not accumulate points.

Cash in Your Points: Once you’ve gathered enough points, you can choose to cash them in for store credit. We offer different credit amounts levels based on the number of points you have. Your store credit can be found as a payment method at the checkout when logged into your customer account. This does not expire and can be used alongside discount codes and on sale items!

Reward Options: You can redeem your points for credit in the following amounts:
500 points = $20 store credit
1000 points = $50 store credit
1500 points = $100 store credit
2000 points = $150 store credit
Level Up or Redeem: You have two options:

Keep Accumulating Points: If you prefer, you can keep collecting points and level up to get bigger vouchers. For example, you might want to save up for a $100 or $150 store credit.

Redeem Smaller Vouchers: Or, you can choose to redeem your points earlier for smaller vouchers, depending on how you'd like to use your rewards.
It’s all about giving you the flexibility to enjoy the rewards your way!

How do I sign up?
Signing up to the rewards program is seperate to your shopping account. You will need to actively sign up via our website. When browsing our website on your phone or web browser, you will see a pop up in the bottom left corner. Click here and this will lead to you to the rewards program.

I've already shopped before signing up - what do I do?
Please email our customer service team on hello@ziggylou.com.au with the email address you are using for purchases. Please note that we can only adjust points made in the previous 3 months.